U Pack

Our experience with U-Pack was simply amazing. From the first telephone exchange in New Jersey to schedule my ReloCube drop off to the delivery and pick up in a remote area of Puerto Rico, everything was seamless! Their customer service is second to none in every step of the process. Our cube arrived earlier than expected, and they were able to deliver on a Saturday before a pending tropical storm. This gave us the time we needed to unload before the rain. Everything was in perfect condition when we opened up the cube. I would definitely recommend U-Pack for anyone moving, It was a great experience!

Move size: Partial Move Service cost: $3800

We had a FANTASTIC experience with U-Pack, ABF, and Extra Space!!!

Where to start?

ABF delivered our trailer without any issues. The driver was extremely helpful and showed exceptional customer service!

Alvin with ABF in Albuquerque NM allowed us to keep the trailer an extra day when we couldn't load it in time. That was a HUGE relief!

Kelly B. with U-Pack was extremely helpful during our drive. She helped me feel reassured and confident that our trailer was being delivered safely.

Our trailer arrived in Atlanta FAST and Dawn with ABF Atlanta was kind enough to hold the trailer while we were still on the road to ATL.

The BEST part is we were able to arrive in ATL and have a few days to recover from the long drive before unloading the trailer.

Chiquima Terry at Extra Space Storage 1249 Northside Dr. was INCREDIBLY helpful with finding a safe place for our trailer to be parked for unloading. She also showed EXCEPTIONAL customer service during this final but very stressful stage of our move.

I did my research on all our options for this move.

With U-Pack we used 15 feet of the trailer and paid WAY less than any other option. PLUS this process was WAY easier than driving a moving truck and towing my car.

It was also much cheaper than using PODS.

Thank You U-Pack!!!

Thank You ABF!!!

Thank you Extra Space 1249 Northside!!!

We couldn't be happier!!! ?

Move size: 3 Bedroom Home Service cost: $2464

Generally U Pack is a good option for your move. We used a 26 ft truck and used 15 ft (we estimated 14). The only disappointment was that the truck that was dropped off had no "pins" used to lock down the horizontal bars that keep the internal wall secure. That allowed the contents to move and that resulted in some furniture damage. We learned from ABF employees that almost no truck has pins - even though the written instructions describe that they are to be used. You need to insist that the driver who drops your truck provides these and shows you where they are. I gave an Unsatisfactory rating because they should do what they say they do. You will find similar comments on the internet about horizontal bar failures. My guess is that they will be mostly related to this missing pin.

Move size: 3 Bedroom Home Service cost: $4200

We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant experience. Prices were all higher than what we ultimately paid for U-Pack (granted the others included packing and loading); information was misleading (i.e. some movers were actually brokers); price points were confusing and not firm; reviews were often terrifying, etc. Looked at UHaul, Pods and U-Pack and settled on U-Pack. The experience was as close to perfect as I think you can get in this area. The trailer arrived on time in Tucson, we loaded and secured our stuff, we needed less space then we thought and the price was lowered to reflect this, the trailer was picked up and transported to our new storage unit in Columbus, the shipment arrived in good condition and we unloaded it, the trailer was picked up. Throughout the process the shipment progress was monitored online and we interacted with U-Pack to schedule and confirm dates. Service staff were always helpful and pleasant to work with. This was a very positive experience.

Move size: 2 Bedroom Home Service cost: $2128

The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn in Kinston NC were kind, efficient and wonderful to work with to make this long distance move. Our items all arrived in the condition that we packed them in. We also received several inches of snow while the trailer was in our driveway. John at ABF freight in Londonderry NH had the snow removed from the top of the trailer expeditiously so that our time line could stay on schedule. The communication is excellent with U-Pack employees and that removed a great deal of the stress that accompanies any move. The price of our long distance move with U-Pack was half of the other major moving options. We highly recommend U-pack/ABF freight company based on our experience. Thank you to all of the wonderful employees that we had the privilege of working with on our move from NH to NC.

Move size: Partial Move Service cost: $1200

I recently moved from California to Texas. I researched every possible way of moving my 1 bedroom apartment, my two cats, varied houseplants, my car and myself to our new home. After reading horror stories about lost and broken items or moving companies who demanded more money before they delivered your belongings, I was pretty concerned.

I found U-Pack and saw wonderful reviews. I'm so so glad I chose them. The customer service reps and the guys who dropped off and picked up the relocation cube were friendly, helpful, and professional. I had to change my plans several times (different dates, switch from part of a big truck to a cube, etc) and they were always very accommodating. When they took the cube away, I felt confident that my belongings were safe and would reach me in Texas. When it arrived, the cube was locked securely, just the way I left it. Things shifted in transit but nothing was broken!! How amazing is that?

I will recommend these folks to EVERYONE I KNOW and will definitely use them when I move again.

Move size: 1 Bedroom Home Service cost: $3333

I looked around for a couple months and U-Pack was the best solution. Phenomenal rates and the ease of working with their customer service team for questions and delivery times was exceptional. I would definitely recommend having anyone use this service for moving if you don’t mind loading/unloading the trailer yourself. They were also very quick to deliver my furnishings. The customer service in Las Vegas as well as Georgia was top-notch and they were very helpful in answering any questions I had. Definitely recommend!!

Move size: 3 Bedroom Home Service cost: $3971

I moved from Indiana to Georgia my pick up date for delivery was October 18 2024. It is now the 28 and still no trailer. I was told it was a flat rate of $2,211. I was charged $106 a foot for using more than11ft. of space which made my payment $3,483 they did know of $106. My mistake was not reading the contract live and learn. They never called me or texted me to let me know my trailer has been in there yard since the 22nd. I GPS their location they are literally 10 mn from my house. I would never recommend this service to anyone.

Move size: 2 Bedroom Home Service cost: $3483

I can't say enough positive things about the experience with UPack/ABF. We had been faced with a forced relocation from Central Oregon to the Charlotte area. After several insanely high quotes from full service movers, I began to seek the do-it-yourself route. I'm 45. I'm older and fatter and things hurt. I don't want to move my own sh*t. But I priced out U-Haul, Penske, Budget - all far too expensive considering I'd have to ship vehicles too. UPack came under my radar with the cube thing. Nice idea but we had too much stuff. Then I discovered the 28' pup trailer option from ABF. I was intrigued.

After a few other avenues dead ended, I called UPack (about 4 months before the move date). A very helpful guy walked me thru the process... Pretty simple. They drop the trailer with a ramp. You load it. They pick it up, give you a time frame (9-11 business days in my case), and the drop it off with plenty of time in both ends to load and unload. They'll even supply movers to help (third party but something to consider). I figured at 45 I had one more move in me. We pulled the trigger and booked the trailer, saving a little by booking early.

I was worried thereafter about upcharges, delays, and wether or not they'd even drop the trailer on time.

It went as fluid as 40 weight from start to finish. Excellent customer service. I had many questions and they had many answers. I had a very narrow sloped driveway at the new house. We discussed options and they agreed to drop it there. We hadn't even bought a new house at the time of booking and they were still easy to call and change up stuff.

The drivers were all friendly and professional. They even let my kids hook up the gladhands.

Our trailer arrived as promised, on time and parked in our narrow steep driveway with zero issues. They gave us 5 days over a weekend to unload. Since I had grown a bit older and fatter over the 6 day drive, I gave up and hired movers who had no issues unloading that thing in 2 hours.

Thank you, ABF for a seamless, stress free, affordable move. Well under half the price of the cheapest full service quote we got. Including all the packing supplies and movers.

I would.recommend this service to anyone..

Move size: 4 Bedroom Home Service cost: $8700